Robyn D. Messing, D.O., PLLC does not allow patients to incur balances on an account. Co-pays and any outstanding balances MUST be paid at the time services are rendered. We reserve the right to reschedule or cancel your appointment if you do not have payment at the time of service for any co-pays, co-insurance, deductible amounts or balances. If there is an outstanding balance on your account we may not process administrative requests, medication refill requests or scheduling of appointments.

We will request medication refill requests via telephone, fax, or electronically but it may take up to 72 hours to process. It may also be required that you have an office visit with your provider in order to process the refill request.

ROBYN D. MESSING, D.O., PLLC HAS A NO SHOW POLICY. Any time you fail to give 24 hour notice of a cancellation, the missed appointment will be considered a No-Show Appointment. Commercial insured patients, more than three (3) No-Show appointments in a one-year time period may result in termination of our relationship. Appointment reminders are considered a courtesy. It is ultimately the patient's responsibility to maintain all appointments. We do not have a cancellation line when the phone lines are closed. A missed new patient appointment will be rescheduled as per the terms outlined on page one. Commercial insured patients will be assessed a no-show fee of $25.00 which must be paid prior to rescheduling. Medicaid patients first no-show will require a new referral before your appointment will be rescheduled. If a Medicaid patient has a second no-show you will be dismissed from the practice and unable to reschedule.

IT IS YOUR RESPONSIBILITY TO KNOW YOUR INDIVIDUAL INSURANCE POLICY. MANY INSURANCE POLICIES HAVE EXCLUSIONS AND MOST HAVE DEDUCTIBLES AND COPAYMENTS. SOME INSURANCE POLICIES MAY NOT COVER OUR SERVICES.

IT IS IMPORTANT FOR YOU TO CHECK WITH YOUR INSURANCE CARRIER TO DETERMINE IF THE PROVIDER YOU ARE SEEING IS LISTED AS AN "IN NETWORK" PROVIDER. IF THEY ARE NOT LISTED AS AN "IN NETWORK" PROVIDER, YOU MAY HAVE A HIGHER DEDUCTIBLE OR CO-PAYMENT.

REGARDLESS OF INSURANCE COVERAGE, YOU ARE RESPONSIBLE FOR ALL AMOUNTS NOT COVERED BY YOUR INSURANCE POLICY.

If a patient is under 18 years old, you must complete a Minor Consent Form. Click on the link below to complete online.

[Complete Minor Consent Form]

Need to request or authorize the release of your medical records? Please complete our Medical Release of Information form and return it to our office. This allows us to securely share your records with another healthcare provider or obtain records needed for your care.

[Submit Medical Release of Information Form]